“Anderson Morgan have conducted themselves professionally during the development and implementation of the various projects they have worked on. At each phase of the projects they have maintained a proactive level of communication. maintaining active contact and informing us of any changes or adjustments to the process and the end product. They have also shown a high degree of knowledge, initiative, and expertise, providing timely advice and making adjustments to better address the requirements of our customers where requested.”

“I have found your consultant’s work to be of a high technical standard, their manner approachable, honest and professional. Responses have been timely, complete and he has shown a willingness to be flexible. Customer service has been a noted focus. Charge rates are consistent with product and output.”

“We are an accounting practice with 30 staff and 5 offices spread across the state of Tasmania. We heavily rely on connectivity between all our sites. For years we tried to maintain our IT from internal sources. Whilst this worked OK for a while it soon became evident that we could not sustain the level of support required for all our sites from within. Enter Anderson Morgan. Since we adopted Anderson Morgan as our IT providers our firm has not looked back. Be it day-to-day activities such as loading updates to our user critical software, or specialized project work, Anderson Morgan have been a fantastic support to our business. Our managed network contract and monthly payments allow the firm to concentrate on what we do best and leave IT to the specialists. Business life can be very stressful and demanding thing and the last thing you need are computer problems. Anderson Morgan always respond in a very timely manner to any issue that arises and most importantly their highly qualified staff remain very calm and focused in attending to the issue at hand. To our minds this is their greatest strength. We would have no problems at all recommending their services to any business.”

“Patrick Street Clinic is an accredited general medical practice in the north-west Tasmanian coastal town of Ulverstone employing 8 doctors and 12 staff. The practice was established many years ago by two of the practitioners, who, in the 1960’s, were partly responsible for the establishment of the RACGP.
We are a teaching practice offering private billing with an emphasis on quality of care for patients. The practice is fully computerised, using Medical Director, Pracsoft billing and appointments. Documents, letters and notes are scanned to patient’s file. We have 24 hour internet access.
We are currently running a terminal server environment, with one server, and with 15 PCs. We also have specialist medical devices that connect to some of these PCs. Every week a doctor uses medical applications remotely and synchronises them with the server data.

We are in an industry that relies fully on our computer systems – all patient data is stored electronically on our server and needs to be readily available at all times. It is also extremely important that we have up to date, reliable backups.

Communications with external medical providers (pathology, HIC) is vital, and Anderson Morgan have assisted us when connection problems have arisen.

Anderson Morgan has supplied all of our systems since 2003 and other hardware. We also have a 4 hour response support contract with them, but most calls have been responded to within half hour. Anderson Morgan has provided us with prompt and helpful service that is relevant and easy to understand. They have also assisted in the transition of a major upgrade of our practice management software.

Dealing with Anderson Morgan has been like a breath of fresh air. Our calls are responded to almost immediately regardless of urgency. We are treated with the utmost respect and service is always friendly and courteous. They constantly show interest in our systems and are innovative in their approach to solving problems and are extremely knowledgeable in this ever changing environment.

A stable, up-to-date computer system is critical in business. Anderson Morgan has exceeded our expectations in all areas with prompt and efficient service. I would highly recommend Anderson Morgan to be a part of your team.”

I guess, if you are reading this, you are considering using the services of Anderson Morgan. All I can say is get them on board as soon as you can!

Anderson Morgan came recommended to me personally by another company as we were starting to run into difficulties with our network setup as we were expanding. Our office is very reliant on the internet, email and the network. Previously, I was in charge of setting up new computers, fixing problems etc but I found it was very time consuming taking me away from running the business and was not cost effective.

Rob McDowell met with me in March 2004 and offered a solution - a Managed Network Service for Small/Medium Business. We were promised the world - time frames for network problems to be fixed, help with software and email issues, advice etc. and I can guarantee that they “Say what is - not what’s not”

Over the last year, we have run into difficulties, some outside our control (mainly internet and email issues through an ISP), added more computers, installed a reliable backup system and we have had minimal downtime. All my staff have access to “Support Calls” and I have received excellent advice on software, hardware, backups etc.

I find that Anderson Morgan has a more proactive than reactive approach. Many a time I have received phone calls letting me know that something is not working quite right even before we were aware and are advised when backups are not done. The technical staff are friendly, very approachable and everything is explained in plain English, not just tech talk

Anyone in business who is dealing with technology, small, medium or large should seriously consider the benefits they bring and to have peace of mind that if things do go wrong - you can be up and running again with minimal disruption to your business.
I am very glad to say, they have exceeded my expectations and have no worries recommending Anderson Morgan.

I have been reviewing our week's activities and as I have been discussing and reviewing our broadband performance with our staff it prompted me to drop you a line to say how much we appreciated your company's prompt and courteous attention. Naturally we expected, from you the salesman, the service and efficiency you provided but my staff has commented on how helpful the guys were who installed and provided training for the system. It is nice to be able to say the service promised was delivered. Thank you.